Last Updated: January 2023

Welcome to Yokomo Sales Store, your premier destination for high-performance RC products. These Terms and Conditions govern your use of our website located at rcpartsmarket.com and your purchase of our products. By accessing our site and making a purchase, you agree to be bound by these terms.

At Yokomo Sales Store, we are committed to serving the RC racing community with precision-engineered components and exceptional service. These terms are designed to create a transparent and fair relationship between us and our valued customers.

1. User Responsibilities

As a user of our website and customer of our store, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process
  • Maintain the confidentiality of your account credentials
  • Verify that the products you order meet your specific needs and compatibility requirements
  • Use our products in accordance with their intended purpose and all applicable laws
  • Notify us immediately of any unauthorized use of your account
  • Ensure that you are of legal age to form a binding contract in your jurisdiction
  • Comply with all applicable import regulations and customs requirements in your country

2. Products and Services Description

Yokomo Sales Store specializes in high-performance radio-controlled vehicles and components, including:

  • Championship-winning chassis kits (BD7, BD8, BD9, B-max2, B-max4)
  • Precision bearings and aluminum components
  • 1/10 scale vehicles (Buggy Off Road, Drift, Touring Car)
  • 2WD vehicles (Buggy, Truck)
  • Bodies and body accessories
  • Antenna tubes and ball studs

We make every effort to display our products as accurately as possible, but please note that actual colors may vary slightly due to monitor settings. Product specifications are subject to change without notice as we continuously improve our offerings.

Some items may be available for pre-order or made to specification. These will be clearly marked on the product page.

3. Order and Payment Terms

Order Process

When you place an order, you will receive an acknowledgment email. This email is not an order confirmation but confirms we have received your order. Your order represents an offer to purchase which we accept by sending a confirmation email and shipping the products.

Pricing and Payment

All prices are listed in US dollars. We reserve the right to change prices without notice, though changes will not affect orders already accepted.

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

Shipping

We ship globally, excluding Asia and some remote areas. Orders are processed within 1-2 business days after payment confirmation.

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx. Delivery within 10-15 business days after shipment.
  • Free Shipping: Available for orders over $50 via EMS. Delivery within 15-25 business days after shipment.

Delivery times are estimates and may vary due to customs processing or carrier delays. The risk of loss passes to you once we deliver the items to the carrier.

4. Returns and Refunds

We stand behind the quality of our products. If you are not satisfied, you may return most new, unopened, and unused items within 15 days of delivery.

Non-Returnable Items

Due to the specialized nature of our products, the following cannot be returned:

  • Opened or used electronic components (e.g., specific bearings, assembled kits)
  • Custom or pre-order items (e.g., custom-painted bodies, special-order aluminum parts)
  • Clearance or final sale items

Return Process

To initiate a return:

  1. Email us at [email protected] within 15 days of delivery with your order number and product details
  2. Wait for authorization and Return Merchandise Authorization (RMA) number
  3. Ship the item securely in its original packaging with all parts and manuals to the address provided

Customers are responsible for return shipping costs unless the return is due to our error. After inspection and approval, we will process your refund to the original payment method within 5-10 business days. Shipping costs are non-refundable.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Yokomo Sales Store or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Yokomo name and logo are registered trademarks and may not be used without authorization.

When you submit content to us (such as product reviews), you grant us a non-exclusive, royalty-free, perpetual right to use that content for promotional and business purposes.

6. Limitations of Liability

Yokomo Sales Store shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • The use or inability to use our products
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on our website
  • Any other matter relating to our products or services

Our total liability for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product(s) in question.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

7. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law provisions.

Any dispute arising from these terms or your use of our website shall be resolved through good faith negotiations. If we cannot resolve a dispute informally, we both agree to submit to binding arbitration in Greenfield Center, New York, rather than in court.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 2457 West Virginia Avenue, Greenfield Ctr., US 12833

Thank you for choosing Yokomo Sales Store. We appreciate your trust in our products and are committed to providing the RC community with exceptional performance components and service.

Drive hard, race smart.

The Yokomo Sales Store Team